Userbench fails Sphere graphics test. Possible solution.

If you are experiencing an error running the userbench suite of tests, and the error indicates “ERROR: Sphere GPU benchmark failed, aborting further tests on this GPU” then this MAY solve your issue.

I isolated this error on my system to the Nahimic service that is a part of the Realtek Audio driver package. To verify this as the cause on your system:

  1. Open the control panel.
  2. Administrative Tools applet. *You may need to change the view in your control panel to large icons to see this as an icon. Check the drop down menu at the top right area of your control panel.*
  3. Click on Services.
  4. Disable the Nahimic service by right clicking on it in the list, properties, then disable. Reboot for that change to take effect.
  5. Test userbench.

IF userbench now runs successfully, then Nahimic service IS the cause. The real solution is to update the Nahimic service to the latest version. In my case I have an ASUS Z370-E Motherboard and there is an update package on the ASUS Support page. IF you have a Z370-E here is the link for the audio driver update. You probably will need to find the update that corresponds to your motherboard at the manufacturer’s web site of YOUR motherboard.

Steps:

  1. Download the update.
  2. Extract or unzip or unpack the update.
  3. Run the Setup.exe file.
  4. Say yes to the prompt to uninstall your existing driver and install the new one.
  5. Reboot when it suggests.
  6. Wait for the installer to resume after the reboot.
  7. Reboot again after the install completes.
  8. Run the AsusSetup.exe to update the Nahimic service, this won’t work correctly if the service is disabled. Enable it and reboot if necessary. Reboot again AFTER the AsusSetup.exe completes it’s install.
  9. Test userbench with the new version of the Nahimic service running.

Your mileage MAY vary. Good Luck!

Another AMD RADEON Driver Update that mostly fails

AMD released 20.1.2 Version of the AMD RADEON drivers on January 15th of 2020. This new driver is supposed to enhance the features of online streaming. I still have to revert to the 19.11.3 version to get basic functionality for all of the games I play on a regular basis. HELLO AMD are you listening to any of those of us who purchased your 5000 series cards to play games with? We would appreciate a Video driver update that works to solve problems like black screens during a game, animations of fires that are blue with no hint of red or yellow, sudden optimizations that drag the FPS into the snail zone and so on. Without basic functionality, the frills you add won’t matter in the least. I’d really like to see RADEON topple Nvidia from it’s lofty perch but at this point, I’m leaning towards Nvidia for my next video card. Overpriced? Absolutely! Nvidia drivers function out of the box with each rendition of the driver nearly every time.

ASUS P7H55M-Pro BIOS update

ASUS recently released a new BIOS update (1303) for the P7H55M-Pro motherboard. The new BIOS addresses memory errors with the 0802 BIOS.
Memory tests revealed no issues but on rare occasions I was experiencing a couple of memory related errors. IRQ_NOT_Less_THAN_OR_EQUAL and PFN List corrupt errors indicate your BIOS and memory are not communicating correctly. This version of the BIOS may resolve those errors for you. These errors were exhibited under Microsoft Windows 7 Pro 64 bit edition and did not exhibit under Fedora 13 (KDE) or Kubuntu 10.04. Some have solved this issue by increasing RAM voltage to 1.7v for this as well. This BIOS update is a more appropriate solution.

ASUS P7H55M-Pro Downloads